We have the knowledge engines and expertise to help.
Brand Promise Delivered.
Brand Promise Delivered.
The NEW Anchors
Scott Ulring2014-12-08T15:29:38+00:00December 5th, 2014|Comments Off on The NEW Anchors
In a world not that long ago, the retail world was driven by the big department stores. Regional malls had as many as 4 holding down each corner. Then came the category killers, Best Buy, [...]
What is your MODE?
Scott Ulring2017-08-08T17:14:48+00:00December 5th, 2014|Comments Off on What is your MODE?
Imagine three statisticians out duck hunting—first one shoots 3 feet too high, second one, 3 feet too low, third one says “you got ‘em!” This joke explains why the MEAN average often misses the mark [...]
What about pricing and support?
Scott Ulring2017-08-08T17:14:48+00:00December 5th, 2014|Comments Off on What about pricing and support?
Pricing All of our Knowledge Engines are sold on an SAAS pricing model. We sell base subscriptions and vary pricing based on two factors, the volume of transactions passing through our systems and the average [...]
How can we help?
Scott Ulring2017-08-08T17:14:48+00:00December 5th, 2014|Comments Off on How can we help?
Here are some of the ways... We help with data over load. The sheer number of connections means that increasingly companies are exhausted by data and database system sprawl. We can help, see Global Customer [...]
We can help you use measurement better to answer the questions that really matter, to drive better focus, to keep the focus on customer growth.
We are the antidote to silo based measurement and management. We help the CEO use measurement as a tool to drive simpler, cross functional alignment, shared purpose, consistent results.
Good measurement unites and aligns, it works to eliminate double counting, hyper claims, and will help hold every executive accountable for systemic, organic customer growth.
For this reason they are usually the nexus of customer information management.
We have tools to help, to ensure the Brand Promise gets delivered. You want customers to make the journey to become a great customer, we can help with that.
Our tools are a virtual CCO in a box, tools to manage the balance between acquisition and retention, to manage the customer journey from prospect to great customers. Tools to enable test and learn. Tools to measure Marketing ROI accurately, across channels.
When it comes to top-line demand forecasting and risks, price optimization, testing, marketing ROI most CFO’s will find themselves with significant gaps in our experience.
We can help close these gaps. We can provide a tool-kit to help CFO better manage top-line demand and top-line demand risk in the areas of untapped demand, demand forecasting, share of customer wallet, core operational drivers of customer growth, leading predictive indicators of sales growth by unit, by customer segment.
Our systems provide the CFO with early warning systems of softening demand segment by segment, region by region, unit by unit and can help the CFO map back to root causes.
When it comes to the measures that drive the enterprise, we find that the measures tend to be unique to each enterprise, which means the key measures and how they are performing will NOT typically be found within financial reporting systems.
Our tools help the CFO map back from the critical customer outcomes to identify the cross functional drivers and leading indicators of customer growth. We help the organization build SIMPLE, FOCUSED models of growth of high quality and proven integrity, to transcend fallacies of ceteris paribus (everything else held equal) that never hold in a multi-collinear world.
The span of the position encompasses all aspects of information flow.
In our experience the persistent state of most CIO’s is this, a back-load of projects, more demand than band-width to deliver.
We have tools to help. Tools to connect 100% of your customer connections, not only the one’s you have BUT all the one’s the Marketing people haven’t asked for yet. We have the tools to help the CMO manage the customer journey, to connect up the ways customers connect with your company’s communication touch stream, to see what matters. We can answer the questions you’ve been asked and many of the questions you are about to get asked.
One of the questions the CTO may be tasked with is how to harness the potential of buzzwords like big data. The way we see it, companies that not only have the best data but learn how to use it best, tend to be the winners.
Using information effectively tends to be a big part of the CTO’s job. We have a good deal of expertise in deploying customer insights. Whether it be integrating our Global Customer Connection tool, implementing better scheduling tools we have significant experience reaping the benefits of customer data in complex real world integrations.